Safe tourism with HMG

01.01.2021

Dear guests,
Your safety is paramount to us.


To make you feel safe in our sites, we would like to inform you that:

  • In all sites of the HMG group, cleaning in order to disinfect the common areas, as well as all contact areas in the rooms are frequent and performed on schedule;
  • We have provided hand sanitizers in the common areas and around the receptions in all our sites;
  • We have made the environment in our rooms safer by removing some of the decorations, information folders, letterheads, etc. that do not interfere with your comfortable stay;
  • Breakfasts in all the group's hotels in Sofia are now served in person in the guests' rooms, not at a buffet;
  • All our employees are promptly informed and trained how to react in case of a critical situation;
  • We approach the necessary cancellations with flexibility and understanding and provide preferential accommodation conditions in accordance with the current situation.

Thank you for your trust!