Safe tourism with HMG
01.01.2021
Dear guests,
Your safety is paramount to us.
To make you feel safe in our sites, we would like to inform you that:
- In all sites of the HMG group, cleaning in order to disinfect the common areas, as well as all contact areas in the rooms are frequent and performed on schedule;
- We have provided hand sanitizers in the common areas and around the receptions in all our sites;
- We have made the environment in our rooms safer by removing some of the decorations, information folders, letterheads, etc. that do not interfere with your comfortable stay;
- Breakfasts in all the group's hotels in Sofia are now served in person in the guests' rooms, not at a buffet;
- All our employees are promptly informed and trained how to react in case of a critical situation;
- We approach the necessary cancellations with flexibility and understanding and provide preferential accommodation conditions in accordance with the current situation.
Thank you for your trust!